The easiest way to get help with the project is to join the #readthedocs channel on Freenode. We hang out there and you can get real-time help with your projects. The other good way is to open an issue on Github.
The mailing list at firstname.lastname@example.org is also available for support.
Backwards Incompatible Changes will be emailed to the mailing list, email@example.com. They will be prefixed with “Backwards Incompatible Changes”. We are thinking about having some kind of Backwards Incompatible Changes policy, much like the 1.0 of a code base, once we define the redirects and interfaces that we wish to expose permanently.