Support

Getting Help

The easiest way to get help with the project is to join the #readthedocs channel on Freenode. We hang out there and you can get real-time help with your projects. The other good way is to open an issue on Github.

Backwards Incompatible Changes

We are thinking about having some kind of Backwards Incompatible Changes policy, much like the 1.0 of a code base, once we define the redirects and interfaces that we wish to expose permanently.

Commercial Support

We offer commercial support for Read the Docs, commercial hosting, as well as consulting around all documentation systems. You can contact us at hello@readthedocs.com to learn more, or visit us at https://readthedocs.com.

Named Support Contact

This level of support gives you priority access to our time. Your support requests will be processed in our Priority Support Queue, and you will have access to a dedicated support person at Read the Docs.